1. Refund requests must be made within 30 days of delivery date. Within 30 days from delivery date you must contact Skincare70 Customer Service to determine the best course of action. Skincare70 will not issue refunds for products purchased through other entities, such as distributors or retail partners.
  2. A copy of the credit card purchase receipt and the original Skincare70 invoice may be requested prior to Skincare70 Customer Service for issuing a Return Authorization.
  3. Unit must be in like-new condition and returned in original packaging with all original accessories. Skincare70 reserves the right to reject any refund request if the product is received damaged or if any accessories are missing.
  4. A Return Authorization (RA) number must be obtained prior to returning the product; to request an RA number, please email to refund@skincare70.com, and provide the following information:
    Name:
    Address:
    Phone:
    Reason for Refund:
    Date of Purchase:
    Unit Serial Number:
  5. Upon written receipt of the RA number, send product to:
    Skincare70
    Attention: Non-Warranty Returns Department
    RA #[RA number]
    19 Rajuk Avenue, Taranga Complex, Motijheel, Dhaka-1000, Bangladesh.
  6. Please mark with the RA number on the outside of the package.
  7. A copy of the Skincare70 credit card purchase receipt, and a copy of the original Skincare70 invoice, should be placed inside the return package.
  8. Products received without an RA number and the required documentation as specified above may not be accepted or processed for return.
  9. Products received that do not meet the above return criteria may be returned to the customer via ground shipment.
  10. You may be responsible for shipping costs for returning the product to Skincare70’s secondary warehouse. Product should be shipped so that it can be tracked and/or insured; Skincare70 is not responsible for products lost or damaged during return shipment.
  11. Returns may be subjected to a 10% restocking fee. Shipping charges may be nonrefundable.
  12. Funds will be credited within 5 days of receipt of returned product pending qualification and subject to above criteria.

 

Thank you for supporting us manufacturing. We hope you enjoy your skincare70 products as much as we enjoyed making it for you.